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英语买家询盘信范文(精选5篇)
英语买家询盘信范文 第一篇
高效回盘5要诀
及时:接到买家询盘,要给予及时馈,确保询盘回复有效性。通常在1小时内完成回询盘,订单生成的率高达70%,回时间超过10小时,会降低订单生成率。
专业:卖家应具备丰富的行业知识,对于客户关于产品方面询问,能够给予专业解答。
准确:要将回复信写得很清楚,首先要正确理解买家来函的准确意思,如有不清楚的地方,则应立即去函向客户询问了解,切忌一知半解。
具体:尽量一次性多传达自己的意思,以免来回沟通错过了商机。
格式:格式一般分为称呼、正文、敬祝语、落款几个部分,语言简洁准确,避免出现语法和拼写的错误。鉴于东西方文化的差异建议回答卖家问题直截了当,一般疑问句建议先回答yes或者no,然后再补充自己需要说明的。 回盘参考模版
不同状态下订单,回复询盘的方式和技巧各有不同。下面将订单状态致分为一下几类:
1、未付款询盘回复:
第一主动出击,当买家下单后应及时主动与买家联系,联系内容可以按照先后顺序包括为打招呼,对产品进一步的介绍,并告知请付款以及时查看库存备货,尽快发货。下面一个不错的回复:
Dear ___,
we have got your order of......
The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.
When the payment is finish, I can stock up the item and get it ready for shipping.
If any further questions, please feel free to contact with us.
Thanks
Best Regards
2、已付款订单的回复:主要内容包括确认产品的规格,尺码等等具体事宜,表现卖家的专业性下面是一个不错的例子:
Dear ___,
I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.
If you have any other questions, Please feel free let me know.
We are looking forward to getting your early reply.
Best Regards
3、发货后的回复:
从货物离开中国海关至买家收到货物建议每个阶段卖家都给买家发一封邮件通知买家,直到买家收到货为止。因为买家付款后都急于收到货物,而邮寄过程一般又是5-10天不确定的,因此这样随时通知买家货物状态一是表现自己商业城信度二是及时的沟通能让买家不再急切询问。
A、告诉买家订单详情
Dear Customer,
The item you order is already shipped and the tracking number is _____
The mail status is as follows:
SHANGHAI
Dispatch from Sorting Center
This is the status of your order. You will get it soon.
Thanks for your support and understanding.
B、 询问是否收到货物
Dear customer,
英语买家询盘信范文 第二篇
Dear Edison Bonilla,
How are you? Thanks a lot for your mail and your trust on us.
I noted that you are interested in our products with item BL-88, I think you got the size and specifications from the details from price of it is enclosed. Please check. As usual,we use the T/T as our minimum order quantity is separately enclosed our full e-catalogue. Please feel free to ask me,if you have any more question./I kook forward to hearing from you. / I can send samples to you, if you reply to me/I can do for you some special samples, if you reply to me /
Yours,sincere
Star Cheng
Company: Shenzhen Qkie Electronic CO., LTD
Cuntry:China
Add:5/f,Building A,_i_iang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China
Tel: 86-755-2751 2960
Cel:+86 13249854876
Fa_: 86-755-2751 6546
Gmail:qkiewireless@
Website:.cn
建立业务关系
Dear Sir or Madam:
A few months ago we had the opportunity to see a display of your productds at the Guangzhou International Trade Center ,and we were most impressed by the quaity and low prices.
We should like to offer you our service as a trading firm ,and would mention that we are e_perienced importers of our country ,and are enjoying a good reputation all over the world.
In addition ,we operate our own advertising agency ,and we can use the latest marketing procedures quite will be sure of your sales if you would allow us to promote sales of your products througout China .
Your early reply will be highly appreciated.
Yours faithfully,
1. we are one of the largest importers of ….in…and shall be pleased to establish business relations with you.
2. we enclose a copy of our catalogue for your reference and hope that you would contact us if any item is of interest to you.
3. we ,therfore,take pleasure in informing you that we are an enterprise
manufacturing shirts.开发信
4. the products manufactured here have been proved by a scrupulous test to be sound.严格的质检认证
5. Enclosed are a brochure and a copy of our price list to give you a general idea of our products available.寄手册
6. We are sending you separately our pattern-book with the price list.随函附寄
are confident that you can do some profitable business.相信贵方可以获利。
would like to enter into direct business relations with you on the basis of equality ,mutual benefit and e_change what one has for what one need.平等互利的基础上
t remember to tell you then Me_ican market is very competitive 市场竞争激烈
10. The designs and colors of all products will almost e_actly match your needs询问详细信息
包装和唛头
1. We want you pack the tins in cartons ,each containing 12
tins,separated by corrugated paper dividers.
2. We trust that you will give special care to the parking in order to
avoid damage in transit.
3. Each case should be marked with the following: name of the
commodity, quantity, country of origin, etc.
4. We can do e_actly according to your packing instructions. 支付货款
1>Dear Sir or Madam:
We are writing to refer you to our letter dated Jan 11,2004, in which we confirmed the acceptance of your order NO . that letter,we promised that the shipment would be made by the end of March subject to your L/C reaching here by the end of January.
However until now we haven’t received your L/ you please promptly instruct your banker to open an irrevocable L/C at sight in our favor without further delay so that we can arrange for prompt shipment?If your L/C cant reach us within 10 days ,we are afraid that we may be able to ship the order as instructed.
We are looking forward to receiving your early reply.
2>Dear Sir or Madam:
I have received your letter to tell you that I have today through the National Bank established the confirmed,irrevocable Letter of Credit in your favor for the amount of Euro 62,000 payable by sight draft accompanied by a full set of the shipping documents.
Hi Mike,
Samples received and already passed to vendor. The material was PP, not ABS. Offer sheet is preparing and will be sent to you soon. By the way, raw material increased these days, pls make a decision quickly to go ahead after price confirmed. We'll arrange the mass production asap.
Thanks and best regards,
4.开发信RE:the SECRET how to reduce mouse cost
Good Qkie electronic technology Co.,ltd trading here, e_porting MOUSE / KEYBOARD with good quality and low price in US. We are pleased to enclose you our ENTERPRISE CULTURE,pls kindly check. Call me, let's talk details.
BR,
Star
Company: Shenzhen Qkie Electronic CO., LTD
Cuntry:China
Add:5/f,Building A,_i_iang haoye Technology park,Fuyong Town,Baoan District,ShenZhen City,China
Tel: 86-755-2751 2960
Cel:+86 13249854876
Fa_: 86-755-2751 6546
Gmail:qkiewireless@
Website:.cn
英语买家询盘信范文 第三篇
聘用邀请Offer
___先生/女士,
您好!非常感谢您对__公司的关注和信任!
您应聘本公司__部____一职,经过各项面试环节,鉴于您表现出的与该职位良好的匹配度,依据__公司招聘流程予以录用。
在这里人力资源部代表公司对您的加入表示热烈的欢迎,相信您的到来,将为公司注入新鲜的血液,带来新的活力!公司也将成为您发挥和发展的平台。
请您于 ____时间携带下列证件和材料到人力资源部报到
(1)居民身份证;
(2)学历、学位证件原件;
(3)一寸照片两张;
(4)体检报告(除常规体检内容外还应包括胸透和心电图检查);
(5)上家公司离职证明(应届生可免);
报到后,本公司会在愉快的气氛中,为您进行职前介绍、合同签订、入职安排等事宜。并将进行新员工培训,包括让您知道本公司相关管理制度、流程及其他注意事项,使您在本公司工作期间顺利、愉快。
如果您有何疑惑或困难,请与人力资源部联络。
公司人力资源部
电话:__
英语买家询盘信范文 第四篇
面试通过的回复
先生/女士
恭喜您通过了__公司__职位初试,我们随后会进行该职位的复试,请您耐心等待复试的通知。
说明:在面试之后,应聘者通常会心情忐忑地等待结果,在这个时候,如果能够在短时间内(最好是当天)给出面试的结果馈,应聘者会认为企业的管理效率非常高,且对应聘者有足够的重视。
面试馈不需要太长,简要地说明结果即可。
面试不通过的回复
标题:__公司初试结果!
___先生/女士,
非常感谢您对__公司的关注及支持。您在应聘时的良好表现给我们留下了深刻的印象。但是,面试小组认为您目前暂时不适合__职位。
不过,公司会保留您的求职材料以备将来所需,如有合适职位会及时向您推荐。也欢迎您继续关注__公司的招聘信息。祝您未来求职及工作顺利
说明:如何面对不合格的应聘者?当我们认为应聘者暂时无法达到企业要求时,给应聘者写一封及时、简洁的拒信,可以体现企业对应聘者负责任的态度。
相比于“默拒”而言,明确的拒信给应聘者带来的感受也要好得多。
英语买家询盘信范文 第五篇
未付款询盘回复:
Dear ___,
we have got your order of......
The bag you order is one of the hot items from my store and it is made of high quality leather. But the order seems unpaid. If there's anything I can help with the price or size etc.
When the payment is finish, I can stock up the item and get it ready for shipping.
If any further questions, please feel free to contact with us.
Thanks
Best Regards
已付款订单的回复:
Dear ___,
I am very glad to hear from you. The biggest size we have is 39. And this shoes is little bigger in size. So I think 39 will fit.
If you have any other questions, Please feel free let me know.
We are looking forward to getting your early reply.
Best Regards
客户投诉产品质量有问题
Dear customer,
I received the boots but I can't sell them because the Gucci bo_ was ripped up if you can't secure the packages better than that then you will not be hearing from me again!
Dear friend,
I am very sorry to hear that. The damage must happened during transportation. I usually make sure everything is in good condition before shipping products out. I make sure giving you more discounts to make up when you buy from me ne_t time. Thanks for your understanding.
Best Regards
订单完成
Dear customer,
I am very happy to see that you have received the items. Thanks for your support. I hope you satisfy with the item and looking forward to do more business in the future with you.
Thanks
Best Regards
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